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  • Data Protection

    Data protection on the website of Bertelsmann SE & Co. KGaA

    Bertelsmann SE & Co. KGaA welcomes your visit to our website and your interest in our company and range of services. Protection of personal data is important to us. All the web-based activities of Bertelsmann SE & Co. KGaA occur in accordance with applicable legal provisions on the protection of personal data and data security. This data protection information notifies you about how Bertelsmann SE & Co. KGaA handles information collected during your visit to the website of Bertelsmann SE & Co. KGaA.


    Collection and processing of personal data

    The website of Bertelsmann SE & Co. KGaA can generally be used without providing personal data. Personal data refers to all information that identifies you, such as your name, your email address, or your mailing address. Such data is stored only if you provide it to Bertelsmann SE & Co. KGaA, for example when ordering information or subscribing to the newsletter.

    Bertelsmann SE & Co. KGaA ensures all data to be stored safely and takes all precautions on security to prevent unauthorized access to information. We would like to emphasize that you shouldn’t share your personal information with 3rd parties for your information security.


    Use and transmission of personal data

    Except in the cases described here, Bertelsmann SE & Co. KGaA will use your personal data exclusively for the purpose of technical administration of the website, to give you access to special information and to provide you our products and services and for general communication with you. Except in the cases described here, Bertelsmann SE & Co. KGaA will not transmit your personal data to third parties or use it elsewhere.

    Personal information will never be shared with third parties except cases such as court ruling in accordance with legislative harmonisation, legal exceptions, exceptions mentioned in this Privacy Policy  and personal approval for information sharing.In cases of forgery/fraud, investigation or information security breach, Bertelsmann SE & Co. KGaA reserves the right to partner with legal authorities and reveal all kinds of information (including personal) when requested by judicial authorities

    The employees of Bertelsmann SE & Co. KGaA are obliged to maintain confidentiality.


    Freedom of choice

    You may decide freely what information you make available to Bertelsmann SE & Co. KGaA. Should you not wish to provide any information, some content of the Bertelsmann SE & Co. KGaA website may not be accessible to you. If your personal data has changed (e.g. postal code, email address or mailing address), you may likewise contact Bertelsmann SE & Co. KGaA by email at info@arvato.de in order to correct or update the data.


    Use of Adobe Analytics

    For marketing and optimization purposes, the Bertelsmann SE & Co. KGaA website uses Adobe Analytics software from Adobe Systems GmbH (“Adobe”). This requires storing user behavior data, including the origin and pages viewed. In addition, data such as the technical conditions of your access to the website is collected anonymously; this cannot be traced to you personally. Collation of the data with your personal data (name, address, etc.) is not possible. Moreover, your IP address is not processed by Adobe but is stored only in an abbreviated form. Adobe stores all collected data in the EU/EEA.

    By using this website, you declare your consent to the collection and storage of the data recorded about you by Adobe in the aforementioned way and for the aforementioned purpose.

    Should you not wish to agree with collection and storage of this data by Adobe, please opt out here.

    You can obtain more information about data protection in connection with Adobe as well as the privacy policy athttp://www.adobe.com/de/privacy.html.



    Cookies are small files that are temporarily placed on your hard drive. They are used only to obtain information on the use of the Bertelsmann SE & Co. KGaA website. This makes it possible to recognize your computer automatically the next time you view the Bertelsmann SE & Co. KGaA website. However, cookies contain no personal data, so the protection of your private sphere is ensured. Depending on your settings, your Internet browser may automatically accept cookies. However, you may also change your browser settings at any time and use the Bertelsmann SE & Co. KGaA website without cookies.



    Bertelsmann SE & Co. KGaA takes precautions to protect your personal data from loss, destruction, falsification, manipulation, and unauthorized access. This is done, of course, in accordance with the statutory data protection provisions of the Federal Republic of Germany.


    Links to other websites 

    This privacy policy applies for www.arvato.com, a site of Bertelsmann SE & Co. KGaA. The websites at this location may contain links to other providers within and outside of the arvato Group to which the privacy policy does not extend. If you leave the website of Bertelsmann SE & Co. KGaA, it is recommended that you read carefully the privacy policy of each website that collects personal data.

    Bertelsmann SE & Co. KGaA may update the privacy policy of this website, so it is recommended for you to regularly check this page. This privacy policy is binding between arvato and its visitors.


    Right to information 

    If you have questions concerning the processing of your personal data, please contact our data protection official:

    Bertelsmann SE & Co. KGaA
    Group data protection
    Data protection official: Sebastian Schlender
    Carl-Bertelsmann-Str. 270
    33311 Gütersloh, Germany
    Email: datenschutz@bertelsmann.de

    Upon request, you will be informed in writing, in accordance with applicable laws, as to whether and/or what personal data about you Bertelsmann SE & Co. KGaA has stored via its website.

    The data protection officials for each company of arvato Financial Solutions can be found here.


    Notification of changes 

    Any changes to these data protection guidelines will be posted in this privacy policy, on our website, and in other suitable locations.



    Valid as of: January 2016