Updates from our Fashion, Beauty and FMCG divisionRetailers are busy – from running the day to day operations for their brand to managing their online presence. Put all that together with the ever shifting retail world to keep up with eCommerce trends in an omni-world can leave one juggling a lot more than just their brand. The juggling act can eventually take away from the main focus -...
When it comes to net sales growth strategies, initiatives to drive traffic and optimize conversion rate (CR) are often the center of attention. However, there is a third factor influencing net sales: the net average order value (Net AOV), meaning the average order value after returns. This factor often offers a lot of untapped potential for online shop operators. In order to define...
The eCommerce consulting unit from Arvato SCM solutions has assessed the key drivers of returns over numerous consultation projects within international fashion companies, and as a result has developed appropriate measures for its customers. Below you will find 7 helpful tips on how you can receive fewer returns from your eCommerce shop:.1.UNDERSTANDING RETURNSFirst, you need to...
With more purchase transactions occurring online, eCommerce as a sales channel continues to thrive. The role that mobile commerce has had in influencing shopping behavior has played a crucial part in the growth. Shoppers now have 24/7 accessibility, flexibility to search and shop when it is more comfortable and convenient for them. And with the competition just a click away, retailers have...
The omnichannel process is what everyone in retail is striving for so that customers have a seamless experience as they shop. Creating that experience for the customer directly affects how inventory is managed and requires retailers to have inventory accuracy and visibility. Thus improving customer’s ability to explore and engage both online and in stores.How is that accuracy and...