Robotic Process Automation (RPA) has been continuously expanding for years. Last year, the global volume was at 1.3 million USD, in 2020 it is projected to reach five billion USD. This corresponds to an average annual growth rate of 56 percent. A. T. Kearney and Arvato have studied how companies can benefit from the new type of automation.Robotic Process Automation (RPA) will have a profound...
Digital transformation is now a core aspect of corporate strategies for the vast majority of Global 2000 companies, according to research by IDC. Intelligent automation has quickly emerged as one of the key drivers for unlocking the power of digital change in the workplace.Intelligent automation can be defined as the unification of artificial intelligence and automation to aggregate, extract...
Robotic process automation (RPA) empowers businesses to work smarter and boost productivity by deploying intelligent machines to capture and interpret existing applications to complete a range of tasks, including transaction processing and data analytics. The scope and potential for RPA use in business is staggering, but enterprises need to optimize RPA implementation to maximize the value from...
Digital change is a challenge not only for individual industries and companies, but especially for the welfare. After all, the feared loss of jobs would reduce revenue from taxes. For this reason, entrepreneurs like Bill Gates are demanding the introduction of a robot tax.According to the International Federation of Robotics, IFR, Germany is roughly in the middle field right now in terms of...
Robotic process automation (RPA) and artificial intelligence are two areas capable of supporting an entirely new business model for BPOs due to their potential for driving productivity and cost-effectiveness. Buyers now look beyond the primary benefits of labor arbitrage and want to work with third parties that can leverage digital systems to deliver real added value.To meet growing client and...
Organisations are under increasing pressure to provide services that are better and faster, delighting customers who see digital as the new normal. While this presents new challenges for businesses, it also offers an opportunity to get ahead in markets that are becoming increasingly dynamic and competitive.Advancements in technology are helping to provide the solution. Robotics Process...
eCommerce merchants face growing challenges in protecting themselves and their customers from ever increasing fraudulent activity. In particular Card not Present fraud is escalating and is expected to outpace e-Commerce growth, leaving many businesses unprepared and using outdated technology. With online fraud becoming a greater threat day-by-day, corporations need to act fast to take back...
More than 100 million startups are launched every year according to the GEM Global Report and BPO is fast becoming an essential part of a new business blueprint for ensuring continuity while targeting growth and success.It can be argued that startups and micro enterprises have the most to gain from Business Processing Outsourcing (BPO) as they are unlikely to have access to the skills and...
The theory that the human thought process can be mapped and mechanized has been prevalent for hundreds of years. However, the potential of artificial intelligence (AI) has increased exponentially ever since Alan Turing proposed the Turing Test in the early 1950s. After the introduction of the Turing Test to measure machine intelligence, developments in computer science have been numerous, with the...
Robot process automation (RPA) has the potential to transform how digital enterprises approach day-to-day business processes. RPA is defined as a style of automation where a computer replicates a human’s action in the completion of rules-based tasks. There are already high rates of adoption due to its relatively low cost and ease of use.Drive operational efficienciesRPA effectively...